How to Resolve the Crystal Reports Error in AMG Attendance System

This error message is related to Crystal Reports, which is an additional program installed as part of the AMG Attendance System. To resolve the issue, follow the steps below:

Reports Error Message (Crystal Report Error) Image 1

 

  1. Close the Error Message

    • Click OK on the error message to close it.

  2. Exit the AMG Attendance System

    • Completely close the AMG Attendance System program to ensure no processes are running in the background.

  3. Locate the AMG Installation Folder

    • Find your original AMG installation folder or the USB drive where AMG was installed.
    • The folder is typically named something like "US 3.2.2.0".

  4. Access the Crystal Reports Installation Files

    • Inside the AMG folder, open the ‘Client’ folder.
    • Then, open the ‘Crystal Reports for .Net Framework 4.0 x86’ folder.

  5. Run the Crystal Reports Installer

    • In the ‘Crystal Reports for .Net Framework 4.0 x86’ folder, locate the file named ‘CRRuntime_32bit_13_0_25.msi’.
    • Double-click this file to begin the installation process.

  6. Complete the Installation

    • Follow the on-screen instructions to complete the installation. Once finished, the necessary Crystal Reports runtime files will be installed.

  7. Reopen AMG Attendance System

    • After installation is complete, reopen the AMG Attendance System software.

  8. Test the Reports

    • You should now be able to generate and run reports in AMG without encountering the previous error.