Remote Assist
AMGtime Systems' Remote Assist Support allows our highly trained product specialists to view your software screen live over the internet. It's like having a live support agent on site!
Please follow these easy steps before contacting us to speed up the Remote Assist Support.
1
Download and Run AMGtime
Remote Assist
To begin working with AMGtime Remote Support,
please click below to download and run the remote
assist application on your PC.
2
Session Start
Once you have downloaded the remote assist app, you should see a screen like the below one that gives you an ID and password.
Now, call our technical support team at 1 (323) 254-7448
Our technical support hours are 7:30am - 5pm Pacific time
Please note if you have a PC based system, then charges may apply. Please call to confirm your maintenance agreement plan.