Simplify and automate the process of employee scheduling.
AMGtime’s Advanced solution for shift planning helps companies manage the schedules of the entire workforce, while ensuring a flexible and efficient system. The scheduling tool helps cut labor costs without compromising productivity.
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IT Director
AFC Industries
Mechanical or Industrial Engineering, 51-200 employees
Used the software for: 6-12 months
Overall: AMG was purchased when we opened a new facility to track workers. We also wanted to avoid "buddy punching", and AMG has a great mix of hardware to solve this. Hand print, facial recognition, and finger prints are all easy to setup to talk with the software. I recently setup smart phone app, and again to avoid buddy punching or fraud, I've forced pictures to be taken when a user swipes, and it records their location using GPS. I could geo-fence this location if needed quite easily in the software by entering the address where remote workers are expected to be. Overall this is a GREAT product that was so much more value for the money. I've had previous experience with TimeTrak, Kronos, and Workday. There is nothing any of those did that is missing in this package that was much more affordable for a smaller company.
Pros: The software is designed in a way to be flexible and adaptable to fit the needs of business, including those who have reason to be a bit more complex, such as tracking time by time or adjusting by department. Customer Support is friendly, responsive, and "on the ball". Tech Support is usually right with their first suggestion. They can connect in easily with TeamViewer to solve more complex issues. Usually pretty fast to get them on a chat or the phone.
Cons: For me I think documentation could be better, more thorough. My suggestion would be a manual.... 50, 100, how ever many pages are needed to fully document the features, how to configure them, and how to use them. Most things can be found in the KB online, but I find I have to piece together notes from built-in Help file and the KB to figure out how to configure something. This is why, for me, a manual would be great. more videos on YouTube would be helpful for those new to this product and new to systems like this all together.
April 30, 2020
Payroll Specialist
YorkMg
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Pros: I am in the payroll consulting and payroll processing business for nursing homes. I have been using AMGtime for 2+ years and I have been recommending this software to anyone looking for a new software. The biggest pros by far are their price and the systems ability to tie everything together in the system for ease of use. Unlike any of the competition, they are on the cutting edge of technology and social media always doing their best to improve on the already great product that they have.
Cons: The biggest con I would say is for people who are just beginning to use this software. The customer service team is really great and responsive with questions but for someone not familiar with time and attendance, they will find it hard to get instructions.
April 30, 2020
Network Admin
D L Lee & Sons Inc
Food Production, 201-500 employees
Used the software for: 2+ years
Overall: We've been impressed with the value AMGtime has given us. The provide payroll export files for a huge number of different payroll packages, and they now include a Payroll Wizard that lets you create custom export files if your payroll software is not already supported. This worked perfectly in our case using CenterPoint Payroll.
Pros: AMGTime provided our business with a very versatile and flexible software package that was able to address all our needs including some rather non-standard requirements. The On Premise software gave us a huge value providing those features at a cost comparable to paying for just 2-3 months of cloud based packages. Customer support has been very good and they have been able to answer most questions or resolve issues quickly including remote entry to our system to fix a couple of problems we ran into early in implementation. We have been using the software with approx. 300 employees for about 4 years, and couldn't be happier.
Cons: Documentation is a little lacking. The main documentation is within the included help file and is quite thorough, but really only explains the functions of each element/entry on the screens. What's missing is detailed procedural instructions that explains how everything works together. AMG's support center does have some additional tutorials, but you have to ask them for a copy. One other thing is apparently English is not the native language of the person who wrote the help files and they have some sentence structural issues, but you can easily understand the intention.
April 02, 2020
Office Manager
Vista Charter Public Schools
Education Management, 51-200 employees
Used the software for: 2+ years
Overall: I needed to get time cards for a couple of inactive employees. I wasn't able to figure why one of them didn't have any time cards at all. I call and was able to talk to the rep. The rep was able to figure it out that some one got into their account and didn't added an inactive status but just made the one they had to inactive. After that it was easy to get those time cards.
Pros: Easy to use, What I like most that when I called I got the rep on the phone. My co-worker got a different person and didn't have the same experience. Thanks to the rep for all your help!
Cons: Not having a guide book to read with all of the system information
September 27, 2019
CTO
Advanced Data Systems
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall: love the product. it does what we need
Pros: all features. AMG also did customize a feature per our request.
Cons: nothing much. it is compatible with many devices.
November 12, 2019
manager
Meeshee Inc.
Wholesale, 11-50 employees
Used the software for: 6-12 months
Pros: i like the fact that it has an app so I can check it from my phone
Cons: i have not found any flaws as of now yet
July 22, 2019
Manager
Affluent Staffing, LLC
Human Resources, 51-200 employees
Used the software for: Less than 6 months
Overall: Our business has been able to streamline our payroll procedures and timekeeping reconciliation reporting.
Pros: The AMG timekeeping system is very practical and easy to use application.
Cons: All seems to be working well. No lag time and very supportive staff.
October 11, 2019
Voice and Data Systems Engineer
Systems Design & Support, Inc.
Computer Networking, 1-10 employees
Used the software for: Less than 6 months
Overall: The technical support engineers are knowledgeable, personable, & patient. They treated me as a fellow professional. The company should expand technical support to cover normal business hours in the Eastern time zone. I was VERY DISAPPOINTED I had to wait until lunch time to get technical support. Also, I had to pad this review with extra periods before it was accepted (also disappointing).
Pros: The technical support professionals
Cons: Technical support availability
February 21, 2020
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