RMA Request Form

Note: All Fields marked with an * are required.

Please complete form below to initiate your product return.

Product Return Process

  1. Complete RMA Request Form.
  2. A RMA approval form will be send to your email along with a RMA number.
  3. Print RMA approval form and ship it along with your product to indicated address.
Note :
  • One RMA form only valid for a single product with a single serial number.
  • Do not send your product before receiving an RMA approval.
  • No credit will be refunded without RMA approval.

Warranty Availability and Service Conditions

All repairs covered by warranty will be performed within 24 hours during business days after we've received the products(s). Customer is responsible for shipping charges, express shipments are available. Any damage caused by accidental or intentional physical damage, liquid spillage, insect infestation, mis-use, abuse, or altered serial number, is not covered by warranty. Broken seal and damage from non-authorized repair person are not covered by warranty.

Warranty does not cover “no problem found” diagnosis, a service fee of $ 30.00 will be applied if no problem is found upon inspection. Supplies, such as badges or accessories, are not covered by warranty.