Please complete form below to initiate your product return.

Product Return Process

1. Complete RMA Request Form.
2. A RMA approval form will be send to your email along with a RMA number.
3. Print RMA approval form and ship it along with your product to indicated address.

Note :

• One RMA form only valid for a single product with a single serial number.
• Do not send your product before receiving an RMA approval.
• No credit will be refunded without RMA approval.

Company Name:*

Company Address:*

Company City:*

Company State:*

Postal Code:*

Your Name:*

Phone Number:*

Email Address:*

Device Type:*

AMG 100CAMG Elionic 100AMG Elionic 200AMG Elionic 300AMG FRX5AMG FRX8AMG FR-1000AMG FR-2000BS 922HP 1000 / HP 1000 XLHP 1000E / HP 1000E XLHP 2000 / HP 2000 XLHP 2000E / HP 2000E XLHP 3000 / HP 3000 XLHP 3000E / HP 3000E XLHP 4000HP 4000EHP GT 400

Device Serial:*

List Issues:*

Submit Request

Warranty Availability and Service Conditions

All repairs covered by warranty will be performed within 24 hours during business days after we've received the products(s). Customer is responsible for shipping charges, express shipments are available. Any damage caused by accidental or intentional physical damage, liquid spillage, insect infestation, mis-use, abuse, or altered serial number, is not covered by warranty. Broken seal and damage from non-authorized repair person are not covered by warranty.

Warranty does not cover “no problem found” diagnosis, a service fee of $ 30.00 will be applied if no problem is found upon inspection. Supplies, such as badges or accessories, are not covered by warranty.