Locating the Device Serial Number

To connect a device to the web, its Serial Number is required. Here's how to find it based on the device type:

General Devices

  • The serial number is usually found on the back of the device, beneath the barcode.

  • Elionic Devices: Use the internal serial number, not the one on the label.

HandPunch Devices

  • For most models, press the *NO button 10 times to display the serial number.

  • Exception: The GT400 model requires a different method (see below for details).

Web Connectivity Notice

  • Standard HandPunch devices cannot connect directly to the AMG web software.

  • If the device is not a modified Web HandPunch, you'll need our middleware software. Click here for more info

 

On a FR1000/2000 (Facial Recognition) device

1. Access the main menu (hold m/ok button) or touch the 6 dots button (FR2000)

2. naviagte to System Info at the bottom of the main menu use the down arrow or on a FR-2000 touch the button in the top right to scroll down in the menu.

 

Find a Device's Serial Number Image 3

 

For an Elionic device: 

1. Touch the 3 lines menu button at the bottom to go to the menu, then go to About.

 

Find a Device's Serial Number Image 4


For a 100c, BS-922:

 1. Go to the device menu (hold m/ok button) then System/System Info

 2. Then press the right arrow to go to Device (100C and BS-922)

Find a Device's Serial Number Image 1


For a GT-400:

1. Press Esc then Enter to get into the menu

2. Go to About

Find a Device's Serial Number Image 6