If you are having any issues registering your software or you have moved your AMG Server and need a new serial number please fill out this form: https://amgtime.com/serial-reset-request

You will not be charged for this unless you make repeated requests within a year period.

Be sure to fill out the form completely. Do not enter the serial number for your device! See the example below. Please contact support if you do not know your current software serial number.

Registration Issues or Forgot Serial Number Image 1

If the information matches, your request will be reviewed and approved by AMGtime and the new serial number will be sent to the email address provided during the activation reset request.