Before starting any configuration, please check the following prerequisites:

  1. Use at least version of the AMG software
  2. The "Employee Login" module must be enabled in your license.
  3. Have the Autoprocess Service running on the computer to which the mobile application should connect
  4. Open Port number 3003 on your router. 
  5. Have the latest verson of the AMGtime mobile app installed on your iOS or Android device.

After ensuring that these prerequisites are available, start configuration.

In your AMG software:

Step 1. In ToolsGeneral Settings check "Enable connecting to this computer from mobile"

Configure the AMG Mobile application Image 1

Step 2. In Definitions - Employees, edit an employee then go to the Accesses tab and enable the Allow Login check box. Create a Login Name and Password, enable Mobile Punch check box, and choose a location and other requirements as necessary.

Configure the AMG Mobile application Image 2

In the AMG mobile application:

Step 1. Open the AMGtime application
Step 2. Tap on the Settings icon Configure the AMG Mobile application Image 3 in the top right corner of Login screen
Step 3. In the IP Address or Host Name field enter the External IP address of the computer with AMG and the 3003 port number used by our mobile punch. Example:
Step 4. Press the Check button. If a connection with software is successful, you will receive a "The service is available" message and will be automatically navigated to the Login screen.

You should now be able to login with the previously created login name and password and have access to the application!

If connection with software is not successful, then you may receive one of the following messages:

  • "Mobile connection is disabled for this IP address." - this message may appear when in the software's General Settings window "Enable connecting to this computer from mobile" check box is disabled.
  • "Can't connect to the Server, Do you want to check your device internet connection settings?" - this message may appear when your mobile device is not connected to network.
  • "Can't connect to Server. Please try again." - this message may appear in several cases, such as, entered IP address is not available, entered port number is not correct, Autoprocess Service is stopped on the computer to which you are connecting, there is a server side error, or ports are blocked.