Wrong transactions happen for two reasons: one would be if an employee is added to a clock before enrolling that employee in the AMG attendance system, two would be enrolling an employee with the wrong badge number on the clock or software. To see these transactions go to Devices - Wrong Trans.

 

This window shows Employees on the left and the incorrect Badges that have come from a clock on the right. 

 

Wrong Transactions Image 1

 

  •  Check the Show Date and Time box to see when an employee with that badge number had transactions to help match the employee to the incorrect number.
  • To fix wrong transactions there are two things you can do: one would be to delete them from the clock and reneroll them with the correct badge number, two would be to change their badge number in their employee profile to match the device ID. 

(if you go with option one you can select the employee on the left and then select the wrong badge on the right and click Assign at the bottom right. This will assign all of thos transaction to their timecard.)

(if you choose option two the transactions will automatically populte the timecard) 


Wrong Transactions Image 2

 

  • If you have the Jobs/Departments Costing module, you will also see sections for Wrong Departments & Wrong Jobs that show if an employee entered an incorrect job/dept number on the clock (typically this is only for handpunches).
  • You can also click show badge and show date/time to see the employee badge and when they clocked into the wrong job/dept.

 

Wrong Transactions Image 3