NOTE: Be sure to poll your device and backup badges before resetting the device as a reset will erase information from the clock!
Resetting handpunch devices could correct multiple issues that occur throughout use of this device. The options given when resetting are the SET-UP and ALL!!!
- Remove the Handpunch from Wall Mount using the Handpunch Key (the handpunch with drop forward and hang on its hinges)
- Disconnect the power from the main board on the back of the Handpunch
- If the device screen still functions, then you have a backup battery. You will need to disable it. At the back of your device locate a pin with label “J7”. There should be a jumper on it. Remove this jumper.
- On the main board hold down white button in the middle of the device at the same time as reconnecting the power to the clock. This will make a beep sound. If you do not have a white button (pictured below) see this article about restting older handpunches.
- Let go of the white button.
On the screen of the device you will see the options 1.SET-UP 9. ALL!!!
- 1.SET-UP (Warm Boot) This resets the configuration of the IP Address, device admin lock out, adn the bell schedule
- 9. ALL!!! (Cold Boot) Resets Employees/Supervisor hand templates and transactions (in most cases you will choose this option)
Press the corresponding button (1 or 9) then Enter and the device will reset.