Before beginning, ensure your 100C device is properly connected to your network via Ethernet cable to a valid network port/router. If you want to assign a static IP address, you’ll need your network's details—Default Gateway, Subnet Mask, and an available IP Address. If unsure, consult your IT department. Otherwise, you can use DHCP to automatically assign network settings.

Steps to Configure the Network Settings:

Enter Adminstrator menu:

  1. Press and hold the M/OK button for a few seconds.

  2. If prompted with “Admin affirm” and a padlock image, a device administrator must verify with their fingerprint.

  3. Navigate to Network Settings:

    • Use the arrow keys to select Comm, then press M/OK.

    • Select Network, then press M/OK again.

  4. Enter Static IP Settings (if applicable):

    • If you have a specific IP address, Subnet Mask, and Gateway, enter them now.

    • If not, skip to step 5 to use DHCP.

  5. Toggle DHCP Setting:

    • Use the down arrow to highlight the DHCP option.

    • If you're using static IP, press the left arrow to set DHCP to Off.

    • If you're using DHCP, set DHCP to On.

  6. Save Settings:

    • Press ESC, then press M/OK to confirm changes.

  7. Exit to Main Screen:

    • Press ESC several times to return to the home screen.

  8. Reboot the Device:

    • Press and hold the Power button (also the left arrow).

    • Once powered off, press the button again to restart the device.

  9. (If using DHCP):

    • After rebooting, go back to Comm > Network to view the automatically assigned IP address.

    • Write this IP down to enter into your AMG software.

Connect Device to web

Steps for Connecting the AMG 100C to the cloud system:

  1. Access Admin Settings

    • Press and hold the M/OK button for a few seconds
    • If the device displays an Admin Affirm message along with a padlock icon, an admin must place their finger on the scanner to authenticate.

  2. Navigate to Network Settings

    • Select Comm and press the M/OK button.
    • Choose Network and press the M/OK button again.

  3. Enable/Disable DHCP

    • Use the down arrow to navigate to the DHCP option.
    • Leave the setting as On.
  4. Save Changes
  5. Exit the Menu
  6. Set Web Server Mode
    • Go to the Comm menu and select Web Setup.
    • Change the Web Server option to IP Mode.
    • Input the following: 209.050.060.075:080
    • Turn off ProxyServer
    • Once all the details are entered, select OK on the screen, then press the M/OK button to confirm.

  7. Reboot the Device

    • Press and hold the power button (also the left arrow) to turn off the device.
    • Once the device is off, tap the button again to power it back on.

Troubleshooting: Refreshing the IP Address

If the device loses connection to the software, refreshing the IP address is a common first step:

  1. Access Admin Settings

    • Press and hold the M/OK button for a few seconds.

    • If the device displays an Admin Affirm message with a padlock icon, an admin must place their finger on the scanner to authenticate.

  2. Navigate to Network Settings

    • Select Comm and press the M/OK button.

    • Choose Network and press the M/OK button again.

  3. Disable DHCP

    • Use the down arrow to navigate to the DHCP option.

    • Press the left arrow to set DHCP to Off.

  4. Edit IP Address

    • Change the last digit of the IP address to 0.

      • Example: Change 192.168.1.45 to 192.168.1.0.

  5. Toggle DHCP

    • Set DHCP back to On.

  6. Save Settings

    • Press ESC, then M/OK to save the changes.

  7. Reboot the Device

    • Press and hold the power button (also the left arrow) to turn off the device.

    • Once the device is off, hold the button again to power it back on.

    • Alternativly unplugging from power and plugging back in can be done

  8. Verify Updated IP

    • Return to Comm > Network and confirm that the IP address has updated.

  9. Update IP in AMG Software

    • Input the new IP address into your AMG software.

    • Proceed to synchronize and poll to test connection