Requesting a New Software Serial Number

Description of issue: How to request a new serial

 

Resolution:

Go to store.amgtime.com

At the bottom of the page, under Support Center, click Product Support

From the drop down, select the option “Request Activation Reset”

Fill out the form using the billing information from the purchase

Click Submit

If the information matches, your request will be reviewed and approved by AMG Time and the new serial number will be sent to the email address provided during the activation reset request.

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